Energetic, versatile and reliable customer service professional used to working calmly, efficiently and effectively under pressure to achieve results. A confident communicator who is able to work with a wide range of people at all levels. Skilled in problem solving and responsive to the needs of customers, co-workers and management. Organisational ability to handle multiple priorities and meet deadline schedules. Productive working within a team using own initiative to enhance performance . Proven talent for achieving business objectives and delivering a high level of service . A self-starter and willing learner who demonstrates a high level of enthusiasm in all aspects of work. Excellent time management skills. Computer literate